2021/22 Awardees
Grand Award of the Year
Excellent Diversity &
Inclusion Award
Manulife (International) Limited
"Diversity, Equity and Inclusion (DEI) Programme for Asia”
Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we provide financial advice and insurance, operating as Manulife across Canada, Asia, and Europe, and primarily as John Hancock in the United States. Through Manulife Investment Management, the global brand for our global wealth and asset management segment, we serve individuals, institutions and retirement plan members worldwide.
We are committed to further building an inclusive and supportive culture that provides opportunities for our diverse team to thrive. Valuing differing perspectives allows us to better understand our customers and the communities we serve. It also encourages innovation and progress, enabling us to achieve our mission of making decisions easier and lives better – for everyone.
Excellent Awards Winners
Individual Category
Excellent HR Leader Award
Mr Wilfred Wong Kam Pui, BBS, JP
Mr Wilfred WONG Kam Pui, BBS, JP, is the Founder and Managing Director of RESOLUTIONS HR & Business Consultancy Company Limited, principally engaged in human resources, business solutions and consultancy services. Previously, he had been working for Standard Chartered Bank, Cathay Pacific Airways, and DFS Group Limited. Since mid-2020, he has been engaged by the CityU Dongguan Campus Office as a part-time Human Resources Advisor (Dongguan).
Mr Wong obtained a bachelor’s degree and a master’s degree in business administration from the Chinese University of Hong Kong. He is a Beta Gamma Sigma International Society Life-time Member and was appointed BGS CUHK Chapter Honoree in 2002. He is a Fellow Member of the Hong Kong Institute of Human Resource Management and has been its council member for the last two decades, during which he was elected its President between 2008 and 2010. He has also been a Full Member of the Hong Kong Computer Society since 1990s.
Mr Wong has been appointed by HKSAR Government to many government bodies and committees, either as chairman or committee member. He was appointed a Justice of the Peace by HKSAR Government in 2015, and awarded the Bronze Bauhinia Star (BBS) in 2020.
Organisational Category
Excellent Change Management Award
Esquel Group
“Building An Agile Sales Workforce”
Esquel Group is a knowledge-based innovation company that continuously pushes for positive change in the textile and apparel business, while expanding into new territory to evolve with the industry and its customers. Under the pandemic and volatile business environment, Esquel has undergone a disruptive business transformation. Embarking on the digital transformation journey provides us with an opportunity to survive and thrive. “Building an Agile Sales Workforce” helps our sales, who used to manage manufacturing orders, to transform and be agile, by thinking ahead of the market with a customer-centric and innovative mindset.
Excellent Diversity & Inclusion Award
Manulife (International) Limited
“Diversity, Equity and Inclusion (DEI) Programme for Asia”
Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we provide financial advice and insurance, operating as Manulife across Canada, Asia, and Europe, and primarily as John Hancock in the United States. Through Manulife Investment Management, the global brand for our global wealth and asset management segment, we serve individuals, institutions and retirement plan members worldwide.
We are committed to further building an inclusive and supportive culture that provides opportunities for our diverse team to thrive. Valuing differing perspectives allows us to better understand our customers and the communities we serve. It also encourages innovation and progress, enabling us to achieve our mission of making decisions easier and lives better – for everyone.
Excellent Employee Wellness Award
Psychological Services Group, Hong Kong Police Force
"Decoding Social Unrest for Tideriders” (DUST) - Resilience Programme for Police Officers”
Hong Kong Police met with unprecedented challenges during the social unrest in 2019 and the resultant launch of Operation TIDERIDER. While law and order have gradually been restored, its officers still hold lots of emotions and puzzles relating to the social unrest. The Psychological Services Group therefore launched a new programme “Decoding Social Unrest for Tideriders” (DSUT /知己知彼) in May 2020 to facilitate officers’ resilience and reaffirm their mission and professionalism in law enforcement.
Excellent ESG Award
Swire Properties Limited
“Swire Properties’ Sustainable Development 2030 Strategy”
Swire Properties develops and manages commercial, retail, hotel and residential properties, with a particular focus on mixed-use developments in Hong Kong and the Chinese Mainland, and also has investments in the United States and Southeast Asia.
In 2016, Swire Properties introduced its SD 2030 vision and developed a SD 2030 Strategy around five pillars which integrate into every facet of its business to achieve the vision to be the leading sustainable development performer in its industry globally by 2030.
This project was also granted the Special Award for COVID-19 Response
Elite Awards Winners
Organisational Category
Elite Business Partner Award
MHK Restaurants Ltd
“Together for Good”
Today, McDonald’s operates more than 240 restaurants with over 15,000 committed staff, serving one million customers every day. People are always considered to be the most important asset of the company and McDonald’s has always been renowned as a “People Business serving Hamburgers rather than a Hamburger Business serving People.” McDonald’s Hong Kong believes that only happy employees can bring happiness to customers. As such, we formulated and implemented a series of employee engagement initiatives for our employees to enrich their lives.
This project was also granted the Special Award for COVID-19 Response
Elite Change Management Award
Hong Kong Police Force
“Tapping into and Nurturing the New Talent Pools”
The Hong Kong Police Force (HKPF) strives to maintain Hong Kong as one of the safest and most stable societies in the world. Amid the shrinkage in the local workforce, the HKPF experienced other unprecedented recruitment challenges in the past few years. The HKPF therefore has spared no effort to adopt different strategies to manage the changes in both recruitment and socio-demographic situations. The HKPF also endeavours to surmount the recruitment challenges in order to sustain its productivity.
Elite Employee Engagement Award
Electrical and Mechanical Services Department
“Together we Advance”
The Electrical and Mechanical Services Department (EMSD) is dedicated to ensuring public E&M safety through regulatory services and providing excellent E&M engineering services to government departments and the Hospital Authority. The EMSD is also the technology pioneer and innovation facilitator within the government, contributing significantly to smart city development. The EMSD fully counts on its 6000+ people. To excel in staff engagement, the EMSD launched “Together we Advance 攜手同行” project in the last two years. Both customer and staff satisfaction reached new peaks.
Elite Employee Wellness Award
This project was also granted the Special Award for COVID-19 Response
Herbalife Asia Pacific Services Limited
“APAC Wellbeing Strategy Supporting the Power of One Team Campaign”
Herbalife Nutrition, a global nutrition company, has been changing people’s lives with great nutrition products and business opportunities for its independent distributors in 95 markets since 1980. The company’s APAC Wellbeing Strategy implemented in 2019 under APAC Power of One Team Campaign helped drive healthier and happier mindset among employees. The COVID-19 pandemic accelerated the offering of more innovative wellbeing initiatives - evolved from traditional channels into adopting modern technology and digital tools to support our multicultural and multigeneration workforce.
Elite Innovation Award
This project was also granted the Special Award for COVID-19 Response
Urban Renewal Authority
“Innovative Measures in Safeguarding Employee Health under COVID-19”
As a caring organisation, the Urban Renewal Authority (URA) gives priority to its people. During the pandemic period, URA has applied innovation as well as technology to human resources initiatives to fight against the virus. Through the implementation of a COVID-19 reporting application, dashboard and a series of vaccination activities, we have safeguarded the health and safety of our staff members, enhanced operational efficiency and communication agility, and thus achieved business continuity.
Elite Technology Application Award
This project was also granted the Special Award for COVID-19 Response
Airport Authority Hong Kong
“Enhance Employees Experience along HR Digitalisation Journey”
The Airport Authority Hong Kong (AA) is responsible for the operation and development of Hong Kong International Airport (HKIA) with the supportof over 2,600 employees. AA has its vision to develop HKIA into a smart airport to improve passengers’ experience and optimise airport operations through the application of technology. To support the company’s vision, HR has driven digitalisation in key functions since August 2019 to enrich employee experience, enhance work efficiency and support staff’s long-term development with remarkable success.
Elite Technology Application Award
This project was also granted the Special Award for COVID-19 Response
Urban Renewal Authority
“All-in-One Enterprise Learning and Sharing Platform"
Nurturing its staff is one of the missions of the Urban Renewal Authority (URA). It developed its own all-in-one enterprise learning management and knowledge exchange platform to safeguard URA’s critical knowledge and unique project experience, enrich staff’s learning experience and automate the training administration for better operational efficiency and manpower analysis. The Learning Platform was launched during the COVID-pandemic period, offering a flexible and seamless learning experience for all staff regardless of their work locations.
HR Service Provider Category
Elite ESG Provider Award
Green Monday
“Green Monday ESG Coalition (Partnership with Great Eagle Group)”
The Green Monday ESG Coalition is an alliance to unify businesses with concrete plant-based solutions to rebuild a more sustainable and resilient future. Green Monday has partnered with Great Eagle Group to launch a series of ESG performance-driving initiatives, including the Plant-Based Culinary Arts Academy. Named to Fortune’s 2020 “Change the World” list, Green Monday Group was founded in 2012 in Hong Kong SAR with the vision to “Make Change Happen, Make Green Common”.
Elite Innovation Provider Award
Ramco Systems Pte Ltd
“JCI’s Journey with Ramco of Building a Future Workplace”
Ramco has been revolutionising payroll transformation in large corporations across 60+ countries on its single platform. Built using technologies like RPA, AI and ML, the product provides a high degree of automation and its innovations reinvent payroll.
Ramco’s project focuses on how its customer Johnson Controls International leveraged Ramco’s AI-based Chatbot & Self-Explaining Payslip to enhance employee experience through personalised query-responses and established an automated helpdesk across 14 countries that could respond to 80% of queries in the language of choice.
Merit Awards Winners
Organisational Category
Merit Employee Engagement Award
This project was also granted the Special Award for COVID-19 Response
MTR Corporation Limited
“Driving Employee Engagement with MTR’s 4E Initiatives”
To achieve MTR’s purpose to “Keep Cities Moving”, we keep engaging our workforce through various “Employee Engagement Initiatives” to listen and respond to their needs, enhance their total well-being, launch motivation and engagement programmes, and build a progressive workplace with smart technologies. Amidst the COVID-19 pandemic, we proactively show care and support to employees while mitigating the adverse impact and maintaining business sustainability. Our dedicated employees are also committed to fighting against the pandemic together with the community that we serve.
Merit Employee Wellness Award
Mattel Asia Pacific Sourcing Ltd.
“Employee Wellness 360”
Mattel is a leading global toy company and the owner of one of the strongest portfolios of children’s and family entertainment franchises in the world. Our mission is to create innovative products and experiences that inspire, entertain and develop children through play. Our workplace wellbeing is a culture focused on support and total health with our “Employee Wellness 360” programme offering fun ways and all-round resources on financial, social, physical and emotional wellbeing topics to support our colleagues and their family.
Merit ESG Award
This project was also granted the Special Award for COVID-19 Response
NWS Holdings Limited
“NWS ESG Project”
As a diversified industries flagship, NWS strives to connect business success with social progress. We thrive on creating shared value with sustainability vision epitomising elements of Green, Wellness, Caring and Smart. Among the many social initiatives where we have engaged the community in the past year, NWS has launched a signature programme “EXP journey". By leveraging the diversified portfolio within our business ecosystem, we are able to offer a wide range of real-life career experiences to secondary school students for them to EXPlore, EXPerience and EXPeriment, along with the ambassadors of our mentorship programme sharing their valuable career advice with our future leaders.
Merit Family-Friendly Practices Award
Mattel Asia Pacific Sourcing Ltd.
“Employee Wellness 360 – Balancing Work and Home Life”
Mattel is a leading global toy company and the owner of one of the strongest catalogues of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain, and develop children through play. Our family-friendly culture enables our employees to be at their best at work and at home. They grow through diverse learning and development opportunities, a comprehensive benefits package, and an employee experience designed to empower a culture of growth, optimism and wellbeing.
Merit Learning and Development Award
Airport Authority Hong Kong
“Leadership Development Programme for Middle Managers”
The Airport Authority Hong Kong (AA), being responsible for the operation and development of Hong Kong International Airport (HKIA), is dedicated to sustaining its competitiveness by developing and retaining home-groom talents with excellent leadership skills and specialised knowledge. The 12-month Leadership Development Programme (LDP) that commenced in August 2019 to develop high potential middle managers for senior leadership roles in future, focused on leadership competencies development and practical applications in the current and future AA’s business environment.
Merit Learning and Development Award
Esquel Group
“Building An Agile Sales Workforce”
Esquel Group is a knowledge-based innovation company that continuously pushes for positive change in the textile and apparel business, while expanding into new territory to evolve with the industry and its customers. Under the pandemic and volatile business environment, Esquel has undergone a disruptive business transformation. Embarking on the digital transformation journey provides us with an opportunity to survive and thrive. “Building an Agile Sales Workforce” helps our sales, who used to manage manufacturing orders, to transform and be agile, by thinking ahead of the market with a customer-centric and innovative mindset.
Merit Learning and Development Award
Urban Renewal Authority
“Grooming Location Intelligence Talents for Urban Renewal”
In driving the “Smart Urban Renewal” work, the Urban Renewal Authority (URA) decided in 2016 to build a Geographic Information System (GIS) based system, named the Urban Renewal Information System (URIS). In addition to creating the system, the URA embarked on the journey to become a data-driven organisation with an IT-savvy workforce. The customised in-house training programme starting from 2019 sharpened our staff’s mindset for change and groomed them to become Location Intelligence talents.
Merit Talent Management Award
AXA China Region Insurance Company Limited
“High Potential Development Programme – Shine through your Uniqueness”
With increasing disruption in the insurance sector and business landscape, AXA envisions the necessity to turbocharge people’s growth with the rigour of any business strategy which we believe is a differentiating enabler of organisation results. Over the past years, AXA HK has been building a management pipeline with a focus on High Potentials (“HIPO”). “Shine through your uniqueness – High Potential Development Programme” is designed with a focus on personalisation and segmentation to cater to the distinctive needs of different HIPO segments.
Merit Talent Acquisition Award
Manulife (International) Limited
“Skills-based Matrixed Team”
Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we provide financial advice and insurance, operating as Manulife across Canada, Asia, and Europe, and primarily as John Hancock in the United States. Through Manulife Investment Management, the global brand for our global wealth and asset management segment, we serve individuals, institutions and retirement plan members worldwide. As Manulife continues to build towards our strategic goals, we are committed to building a talent acquisition delivery model that takes a regional approach to Asia talent pools, ensuring access to top talent and niche skill sets while also strengthening the team’s sector knowledge and operational delivery.
HR Service Provider Category
Merit Talent Acquisition Provider Award
BDO
“Your Business FIRST”
The establishment of our Professional Resources Solutions division (“PRS”) in 2018 marked the commencement of BDO’s innovative journey in “human capital” solutions. With a “Your Business First” philosophy and a strong instinct for knowing our clients’ needs, we have introduced a series of award-winning solutions to help them satisfy their talents/resourcing requirements. The “Secondment-to-Conversion” model was a highlight during the unprecedented COVID period as a proven success in helping clients onboard the best fleet talents in “no time”.