2019/20 Awardees
Grand Award of the Year
Excellent Employee Wellness Award
Cigna Worldwide Life Insurance Company Limited
"360 Joyful Employee Experience Programme”
Cigna is a global health service leader whose mission is to help people improve their health, well-being and peace of mind. The company puts its employees’ health and well-being as a top priority, and offers the employees first-hand experience of its health and wellness solutions. The company’s pilot “360 Joyful Employee Experience” Programme provides an all-round employee-centric solution to improve staff’s wellbeing by leveraging its medical knowledge, pioneering digital health solutions and staff-friendly infrastructure and policies.
Excellent Awards Winners
Individual Category
Excellent HR Leader Award
Ms Virginia Choi Wai-kam, JP
Virginia Choi is Managing Consultant and Country Manager of Tamty McGill Consultants International Limited. As a seasoned HR veteran, she has over three decades of experience in training, consultancy and human capital development, with an illustrious career at reputable local and multinational organisations in the healthcare, retail and finance sectors. In her past tenure as Chairman of the HKSAR Government’s Pay Trend Survey Committee and a part-time member of the Central Policy Unit, she played a pivotal role in the formulation of policies related to manpower resources development in Hong Kong. Her commitment to public and community service is evident in her tireless contribution to a multitude of government agencies
and statutory bodies over the years, such as the Standing Commission on Civil Service Salaries and Conditions of Service, Public Service Commission, Equal Opportunities Commission, Personal Data (Privacy) Advisory Committee, Manpower Development Committee of the Education Bureau, Hong Kong Housing Authority, and Employees Retraining Board, to name but a few. She has also been instrumental in promoting the profession of human capital management and was President of the HKIHRM from 2001 to 2005, the first female to hold the position in an era when women leadership was less prevalent. With an unrivalled passion for helping the younger generation to flourish and attain their maximum potential, she has been actively involved in different capacities in a number of local universities and was awarded an Honorary Fellowship of The Open University of Hong Kong.
Organisational Category
Excellent Change Management Award
Hong Kong Express Airways Limited
“Transforming from Crisis to Opportunity – HK Express”
In October 2017, HK Express faced a critical operation disruption and received public criticism for causing travel chaos with unexpected flight cancellations. The company has undergone a six-month consolidation period upon requirement by the Civil Aviation Department (CAD). Throughout this duration, with ensuring a safe and stable operation as the priority, its HR unit worked with other departments, management team to initiate and implement a Change Project to strengthen the airline’s core business pillars of manpower planning, employee relations and enterprise risk management.
Excellent CSR & Sustainability Award
Laws Fashion Group Limited
“To Build a Better Future”
LAWSGROUP considers CSR as an inseparable part of our business development. All CSR initiatives are implemented under four Core Strategic Aims - Environment, People, Community, and Future Sustainability. To increase the sustainability of our CSR framework, we restructured our human capital strategies and internal training programmes to fully foster innovation and creativity in the workplace. Extra efforts and resources are devoted to cultivate talents, including recruiting, developing and retaining our staff — who hold the key to long-term sustainability.
Excellent Diversity & Inclusion Award
AXA Hong Kong and Macau
“AXA Diversity & Inclusion Council”
Being one of the most diversified insurers, AXA provides a full range of coverage for individual and commercial customers. A diverse workforce helps AXA effectively meet a variety of market and customer needs globally and locally. The formation of AXA Diversity & Inclusion Council aims to echo its people vision – to “be the most inspiring company” to work for and be inclusive of any background, race, and gender.
Excellent Employee Engagement Award
Hong Kong Police Force
“Mentor Police Constables Scheme”
Serving the city with Honour, Duty and Loyalty for the past 175 years, the Hong Kong Police Force stands on its fine tradition and dedication to achieve quality service and continuous improvement through sustainable staff engagement strategies. The “Mentor Police Constables Scheme” identifies capable and committed frontline mentors and effectively inspires new officers’ passion in their police identity and responsibilities. It has not only enhanced staff and organisational performance, but has also evidently built a stronger Force in the face of future challenges.
Excellent Employee Wellness Award
Cigna Worldwide Life Insurance Company Limited
"360 Joyful Employee Experience Programme”
Cigna is a global health service leader whose mission is to help people improve their health, well-being and peace of mind. The company puts its employees’ health and well-being as a top priority, and offers the employees first-hand experience of its health and wellness solutions. The company’s pilot “360 Joyful Employee Experience” Programme provides an all-round employee-centric solution to improve staff’s wellbeing by leveraging its medical knowledge, pioneering digital health solutions and staff-friendly infrastructure and policies.
Excellent Employer Branding Award
Wharf Hotels Management Limited
“Transformation of an Iconic Legacy in Hospitality”
Since 2017, Wharf Hotels has evolved from the iconic legacy of “Marco Polo Hotels” to a revitalised, collaborative, winning and forward-looking brand. Significant transformation led by HR through high-impact, low-cost initiatives were embraced, leading to the lowest recruitment costs, record-breaking Associates Engagement Scores and a long list of awards in 2018. The high impact paradigm shift, which promises a continuity of excellence, innovation and celebration of our unique culture, has gained recognition from the industry.
Excellent Learning & Development Award
Schindler Lifts (Hong Kong) Limited
“VR Safety Mindset Training”
Schindler Lifts (Hong Kong) Limited is a Joint Venture between Jardine Matheson Group and Schindler Group, with headquarters in Switzerland. It designs, installs, maintains and modernises elevators, escalators and moving walkways in Hong Kong and Macau. Safety is a top priority at Schindler. To strengthen the safety culture and elevate the safety performance, the VR Safety Mindset Training was introduced in 2018. With the use of VR technology, the company improved employee engagement and heightened their interest in learning.
Excellent Talent Acquisition Award
New World Development Company Limited
“A.Entrepreneur Adventure Programme”
The New World Development (NWD) brand is defined by the cultural vision of The Artisanal Movement and by a commitment to social progress through creating shared value for shareholders and stakeholders. A. Entrepreneur Adventure Programme, a hackathon-based talent acquisition programme, was an industry first in Hong Kong when it launched. The aim is to attract entrepreneurial talents to join NWD and provide them with a platform where they can continue to innovate, increase their influence and create an impact on society with the Group.
HR Service Provider Category
Excellent Innovation Provider Award
BDO
“BDO’s HR Transformation Project - Service as an Innovation ‘Blended, Distinguished, Outstanding’”
BDO is the fifth largest professional accounting and advisory firm globally. With close to 40 years of solid experience in the provision of HR Outsourcing Services, BDO has genuinely proven to clients and the HR community that innovation is not limited to technology, but also in services that one can provide. In handholding client’s outsourcing, BDO tailor-made a blended solution by adopting a consultative approach to satisfy their ongoing and other supplementary service requirements such as ESS platform, i-Gigger App.
Excellent Technology Application Provider Award
FindRecruiter
“Hong Kong’s First Recruiter Marketplace adopted by Chun Wo Development”
Known as the “GOGOVAN for Recruiters”, FindRecruiter is Hong Kong’s largest recruiter marketplace. Using their intelligent recruiter matching, Chun Wo was able to reduce their time-to-hire and save on agency fees. The data-driven recruiting platform is popular for their innovative hiring strategy and ability to instantly connect businesses to the right recruiters, ready with the right candidates.
NGO Category
Excellent NGO Award
TWGHs iBakery
“iBakery – An Inclusive Workplace for Employees with Different Abilities”
iBakery is a social enterprise under Tung Wah Group of Hospitals and has their own baking factory, bakery, cookie shops, restaurant and snack kiosks. They train and hire people with disabilities, and feed Hong Kong with a delicious menu at the same time. iBakery hopes to make all these aspects self-sustainable, while spreading fine aroma and great taste everywhere in Hong Kong, so everyone can help make society a little bit different, together.
Elite Awards Winners
Organisational Category
Elite Change Management Award
Zurich Insurance (Hong Kong)
“Living Our Values”
As part of Zurich Insurance Group, Zurich Insurance (Hong Kong) offers a full range of general insurance and life insurance products for individuals, commercial and corporate customers, catering to their protection and investment needs. To embrace the changes and thrive in the new business environment, the “Living Our Values” initiative was introduced in 2017. It aimed to enact the new corporate model and to address the local challenges on customer service quality and employee satisfaction levels.
Elite Employee Wellness Award
Airport Authority Hong Kong
“Airport Authority Wellness Programme”
Airport Authority Hong Kong (AA), which employs over 2,800 employees, is responsible for the operation and development of Hong Kong International Airport. AA’s vision, mission and values were revamped and announced in 2016. In line with the core value on “Caring for People”, AA has since been actively promoting employee wellness. Its 2018/19 Wellness Programme was brought to new heights by the first “AA Wellness Weeks” held in September 2018, followed by “AA Steps Challenge Campaign” organised in February 2019 to promote “walk-for-health”.
Elite Learning & Development Award
Hotel ICON
“’We Love to Care’ Training Programme”
Hotel ICON is a hotel with a special purpose to cultivate the next generation of Asian hospitality experts, who will contribute to enhancing Hong Kong’s position as an “intellectual capital”. To genuinely inspire and develop existing and emerging talent for the hospitality industry, the goal of ”We Love to Care” training programme was launched to augment the skills and knowledge of the hotel’s interns and colleagues – in particular around “excellence in customer service and in the understanding of emotional intelligence”.
Elite Learning & Development Award
Quality HealthCare Medical Services Limited
“QHMS - Enlightening ‘Para-professional’ in Delivering Professional Care”
Quality HealthCare Medical Services Limited (QHMS) became part of Bupa, an international healthcare group in 2013. QHMS serves the community through a network of over 1,500 provider service points. In 2019, QHMS recorded over three million healthcare visits. Entitled “Enlightening ‘para-professional’ in delivering professional care”, a series of clinical training and people development programmes were devised in 2018. It serves as a frontline development programme that intertwines knowledge and skill-based training with talent development in private healthcare sector.
HR Service Provider Category
Elite Talent Acquisition Provider Award
vanna.com
“Recruitment Marketing across vanna.com, Social Media and Search Engines”
Vanna was founded with a vision to fundamentally change the way companies hire. The company uses the latest innovative technologies to get companies results, deploying video content that combines AI-powered job search, data-driven targeted recruitment marketing and detailed data analytics to position its clients as an employer of choice. By using its recruitment marketing algorithm, the company drives high quality applicants to client’s employer brand and jobs on vanna.com.
NGO Category
Elite NGO Award
Fu Hong Society
“Management Staff Development Program (MSDP)”
Fu Hong Society has been serving persons with disabilities in Hong Kong since 1977. It employs about 1,200 staff members and regularly serves about 4,000 users in over 40 service units in the city. In responding to the retirement tide of the management staff, the Society launched two rounds of MSDP in 2016 and 2018 respectively. More than 40 high performing professional staff members were equipped with management competence in an 18-month well-structured training programme.
Merit Awards Winners
Organisational Category
Merit Business Partner Award
Hong Kong Maxim’s Group
“Part-Timer Model”
Apart from the F&B industry characteristics contributing to the high-demand of part-timers, the increasing preference of younger generations on flexibility, shortterm engagement and variety at work has put significant pressure on recruitment and retention for F&B industry. Maxim’s Group Human Resources department identified the market trend and business landscape, and has taken the lead to drive an enterprise-wide initiative “Maxim’s Part-Timer Model”, to help Business Units meet the business needs and drive organisational success.
Merit Employee Engagement Award
New World Development Company Limited
“Internal A. Entrepreneur Adventure Day”
The New World Development (NWD) brand is defined by the cultural vision of The Artisanal Movement and by a commitment to social progress through creating shared value for shareholders and stakeholders. Internal A. Entrepreneur Adventure Day was launched to encourage NWD’s employees to demonstrate their creativity and present innovative ideas that foster the Group’s cultural vision. The entrepreneurial skills of outstanding staff identified through the initiative will be further developed. Excellent ideas may also be considered for implementation within the Group.
Merit Employer Branding Award
Hong Kong Maxim’s Group
“Future Workforce Employer Branding Campaign”
F&B is generally perceived as hardship industry with little recognised professionals amongst general public. As the leading catering player in Hong Kong, Maxim’s committed to change this perception through a structural long-term employer branding campaign targeting future workforce ranging from secondary schoolers to university graduates. “Future Workforce Employer Branding Campaign” was not only launched to create value proposition to Maxim’s, but more importantly, to change the overall perception of the young talents on F&B industry.
Merit Family-Friendly Practices Award
Tung Wah Group of Hospitals
“Taking Care of Employees from Birth to Death”
Since 1870, Tung Wah Group of Hospitals (TWGHs) has been upholding its mission, “To heal the sick, relieve the distressed, care for the elderly, rehabilitate the disabled, promote education, nurture youngsters, raise the infants and guide the children.” TWGHs is proactively implementing and pursuing innovative and all-round staff welfare benefits, and creating a sense of home in the workplace for the well-being of staff and their families, from birth to death.
Merit Technology Application Award
Cigna Worldwide Life Insurance Company Limited
“Project Ignite”
Cigna is a global health service leader and is leading the way in transforming the healthcare experience in Hong Kong. It strives to make healthcare more accessible through pioneering innovations. In building its brand as an InsurTech leader in the industry, its employees are the key enablers. “Project Ignite” brings employees firsthand experience of its innovations and digital solutions such that they can become the company’s genuine brand advocates.
NGO Category
Merit NGO Award
Hong Kong Sheng Kung Hui Welfare Council Limited
“Together We Build - Health & Safety”
The Hong Kong Sheung Kung Hui Welfare Council has been providing multifaceted services to users in line with its operation philosophy, “Personalised Service, Holistic Care”, which aims to enable users and staff to “Transform Lives and Live in Abundance”. In 2017, the Welfare Council organised a “Together We Build - Health & Safety” programme, intended to enhance members’ ownership and engagement in an occupational safety campaign. By holistically addressing the physical, mental and spiritual needs of a 3,000-strong staff force, the innovative approach addressed occupational safety as a form of employee wellbeing.